Hello Shop Australia is committed to protecting your privacy and the confidentiality of your personal information. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By using our website, you consent to the practices described in this policy.

Collection of Personal Information

We may collect personal information when you register on our website, place an order, or subscribe to our newsletter. This information may include your name, email address, phone number, shipping address, and payment details.
We also collect information about your use of our website, such as your IP address, browser type, and access times. This information is used to analyse trends, administer the site, track user movements, and gather broad demographic information for aggregate use.

Use of Personal Information

We use the personal information we collect to process your orders, deliver products, and communicate with you about your account or any transactions you have made with us. We may also use your personal information to send you promotional emails or newsletters about our products and services, but you can opt-out of these communications at any time.

Disclosure of Personal Information

We may share your personal information with third-party service providers that perform services on our behalf, such as payment processing and shipping. These service providers are obligated to maintain the confidentiality and security of your personal information and are not authorised to use it for any other purpose.
We may also disclose your personal information when required by law, such as in response to a court order or subpoena.

Security of Personal Information

We take the security of your personal information seriously and use industry-standard measures to protect it from unauthorised access, use, or disclosure. We also limit access to your personal information to employees who need it to perform their jobs. However, please be aware that no security measures can guarantee 100% security, and we cannot guarantee the security of your personal information.

Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
User Rights

You have the right to access, correct, delete, or object to the processing of your personal information. To exercise these rights, please contact us at the email address provided below.

Changes to this Privacy Policy

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are aware of any changes.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us at info@helloshop.com.au or call us at +61 (03) 9067 6868. Our office address is 4, 2-6 Yiannis Court Springvale 3171.